Fake Online Store Scam — How to Spot Fraudulent Shopping Websites
You found an online store with incredible deals on brand-name products — 70% or 80% off. You placed an order but received a cheap knockoff, nothing at all, or now your credit card is being charged for things you did not buy. Fake online stores are everywhere, often promoted through social media ads. Here is how to identify them before you buy.
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How This Scam Works
High Risk — If the Price Is Too Good to Be True, It Is
Fake online stores advertise massive discounts on brand-name products through social media ads. You will receive a cheap knockoff, nothing at all, or have your card details stolen.
Note: This scam typically arrives via social media ads, not email. If you received a suspicious email, forward it to check@scam.support for a free risk assessment. For online shopping scams, report to the FTC — see all reporting agencies.
You find an online store with incredible deals on brand-name products — 70% or 80% off designer items, electronics, or popular toys. These stores are promoted through social media ads on Facebook, Instagram, and TikTok. After ordering, you receive a cheap knockoff, nothing at all, or discover your credit card being charged for purchases you did not make.
According to the FTC, online shopping fraud was the second-most reported fraud category in 2023, with reported losses of over $392 million. The Better Business Bureau (BBB) has noted that fake online stores are frequently promoted through social media advertising, taking advantage of platforms' wide reach.
Red Flags
- Prices are 70-80% below normal retail prices
- The website was recently created (check domain registration dates)
- No physical address, phone number, or customer service contact
- Payment only accepted by wire transfer, cryptocurrency, or unusual methods
- Social media ads with too-good-to-be-true deals
What You Should Do
What To Do
- Research the store before buying — search for reviews and complaints
- Check the website's domain age using a WHOIS lookup tool
- Pay by credit card for purchase protection — never wire transfer
- If you already ordered, monitor your card statements for unauthorized charges
- Dispute fraudulent charges with your credit card company